Business communication coach Connie Dieken is interviewed by the Global Leaders Network at Indiana University's Kelley School of Business. Connie is a multiple Emmy® award-winning and Telly® award-winning journalist and her excellence has led to her induction to the Radio/Television Broadcasters Hall of Fame. Connie has represented more than 50 companies as their spokesperson, including Intel, Sealy, GE, American Greetings, Ernst and Young and Goodyear.
Global Leaders Network:
Tell us a bit about why communication is so important to Success.
Connie Dieken:
Ok I believe that Communication is critical to Success because as a leader, what that really boils down to is getting your message so that it's heard, understood, and then add to the point. And so real leaders today have to be able to cut through all of the clutter at the top there and have their voice be the one that people listen for, and respond to, Positively. And that is really the crops of leadership.
Because today there are so much what I call communal clutter, meaning there's so many messages bombarding people. That if you are a high performance communicator, you can get your message across no matter what the difficulties may be, which could be people with short attention spans, have you noticed that today? Short attention spans people who are resistant, and people who are just too busy to stop to listen to you.
Global Leaders Network:
What advice would you give to future business students and current business students on how to develop their communication skills?
Connie Dieken:
Learn to be a high performance communicator. And what I mean by that is not to just yak yak yak....talk, that is not communicating. Communicating is the ability to get somebody to hold in on you, really engage them, have them clearly understand what you're trying to communicate with them about, and then having them do something and be committed to you. A lot of people make the mistake of when they're in a leadership roles for going for compliants. Compliants and commitment are two completely different things.
Compliants you will get somebody to do something one time because they have to, but if you're a really Great Communicator people will be committed to you, it's a short cut and will do more things for you. Also Purpose and Passion, two things. If you find something that you really love to do, whatever your business may be, you'll have a Purpose and then you'll have Passion for it. And when you communicate on that level, people just see you're genuine, and that you're not some phony-baloney and they'll follow you.
Source: http://conniedieken.com
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